Refund Policy

1. Final Purchases
All purchases made on aivoiceglobal.com are final and non-refundable due to the digital nature of the service. This includes points used for text-to-voice generation, as they are consumed upon use.

2. Purchasing Points

  • Points purchased on aivoiceglobal.com are non-refundable, non-returnable, and non-transferable.
  • All sales are final. No refunds will be issued for:
    • Unused points.
    • Dissatisfaction with voice outputs (e.g., voice style, pronunciation).
    • Accidental purchases (users must confirm point amounts before checkout).

3. Technical Issues
If a technical error prevents you from using your points or accessing the text-to-voice generator:

  • Email support@aivoiceglobal.com with:
    • Transaction proof (receipt/order ID).
    • Details of the issue (error messages, steps to reproduce).
  • We will resolve valid issues promptly (e.g., restoring points or access).
  • Refunds are not provided for issues caused by third-party services (e.g., ChatGPT API disruptions). We will resolve outages promptly where possible.

4. No Chargebacks
Disputing charges via your payment provider (“chargebacks”) may lead to account suspension or permanent ban from aivoiceglobal.com.

5. Contact Us
For questions, email support@aivoiceglobal.com.

Note on Terminology
For clarity, “points” and “credits” refer to the same digital currency on aivoiceglobal.com. These terms are used interchangeably across the platform.

Scroll to Top